Common Questions About Car Rental

Find answers to frequently asked questions about renting a car in Singapore. We provide clear information to help you make the right choice.

You need a valid driving license from your country, an International Driving Permit (IDP) if your license is not in English, a passport, and a credit card in the driver's name. All documents must be presented at the time of pickup.

The minimum age requirement is 21 years old. Drivers under 25 may be subject to a young driver surcharge. You must have held your license for at least one year.

Cross-border travel to Malaysia is available for most vehicles with prior arrangement. Additional fees and insurance coverage apply. You must inform us at the time of booking and obtain necessary permits.

Basic insurance coverage is included in all rental rates. This covers third-party liability and collision damage with a deductible. Additional coverage options are available to reduce or eliminate the deductible amount.

We recommend booking at least 3-5 days in advance to ensure vehicle availability and better rates. During peak seasons and holidays, booking 2-3 weeks ahead is advisable for the best selection.

Yes, modifications and cancellations are possible. Free cancellation is available up to 24 hours before pickup. Changes to booking dates or vehicle type can be made subject to availability and rate differences.

A grace period of 30 minutes is provided. Beyond that, hourly charges apply. If the car is returned more than 2 hours late, you will be charged for an additional full day at the daily rate.

Yes, we provide delivery and collection services to hotels, airports, and residential addresses within Singapore. Fees vary based on location and time. Contact us to arrange this convenient service when booking.

If your driving license is not in English, an International Driving Permit is required. Licenses in English from most countries are accepted. Check with us if you have questions about your specific license.

We accept major credit cards including Visa, Mastercard, and American Express. The card must be in the main driver's name. Debit cards are not accepted for the security deposit, though they can be used for payment.

Security deposit amounts range from SGD 500 to SGD 2000 depending on the vehicle category. The deposit is held on your credit card and released within 7-14 business days after the car is returned without damage.

Additional drivers can be added to the rental agreement. Each driver must meet the age and license requirements and be present with valid documents at pickup. A small daily fee applies for each additional driver.

No, we believe in transparent pricing. All mandatory fees are shown during booking. Optional extras like GPS, child seats, or additional insurance are clearly listed. The final price you see is what you pay.

The rate includes unlimited mileage, basic insurance, 24-hour roadside assistance, and standard vehicle maintenance. Fuel is not included - you receive the car with a full tank and return it full.

Yes, significant discounts are available for weekly and monthly rentals. Rates decrease substantially for rentals over 7 days. Contact us directly for the best long-term rates and customized packages.

We operate a full-to-full fuel policy. You receive the vehicle with a full tank and should return it full. If returned with less fuel, refueling charges will apply at a higher rate than local pump prices.

About Singapore Auto Rental

Car rental service

Our Story

Singapore Auto Rental started operations in the heart of Singapore with a simple goal: provide reliable car rental services to both locals and visitors. We began with a small fleet of well-maintained vehicles and a commitment to customer service.

Over the years, we expanded our fleet to include various vehicle types, from compact cars for city driving to spacious SUVs for family trips. Our team grew alongside our business, bringing together experienced professionals who understand the local roads and customer needs.

Today, we operate from multiple convenient locations across Singapore. Our booking system makes it easy to reserve a vehicle online, and our staff is available to help with any questions about your rental. We maintain our vehicles regularly and ensure they meet safety standards before each rental.

We work with both short-term visitors who need a car for a few days and long-term clients who require extended rentals. Our flexible rental periods and straightforward pricing help customers plan their transportation needs without complications.

Vehicle fleet

Our Mission

We provide car rental services that help people get around Singapore efficiently. Our focus is on maintaining a clean fleet, offering fair prices, and making the rental process straightforward. We believe transportation should be accessible and reliable for everyone who visits or lives in Singapore.

Customer service matters to us. When you rent from us, you get a vehicle that has been checked and cleaned. Our team answers questions promptly and helps resolve any issues that come up during your rental period. We keep our processes simple because we know your time is valuable.

Quality Service

We maintain high standards for our vehicles and customer support. Every car in our fleet undergoes regular maintenance checks and thorough cleaning between rentals.

Transparent Pricing

Our rental rates are clear from the start. No hidden fees or surprise charges. You know exactly what you pay before you book your vehicle with us.

Local Knowledge

Our team knows Singapore roads and can provide helpful information about driving here. We offer practical advice to make your rental experience smooth.

Why Choose Us

Singapore Auto Rental offers a range of vehicles suitable for different needs. Whether you need a car for business meetings, family outings, or exploring the city, we have options that fit your requirements. Our fleet includes fuel-efficient sedans, comfortable SUVs, and practical hatchbacks.

We understand that plans can change. That is why we offer flexible booking options and reasonable cancellation policies. Our pickup and return process is designed to save you time, with clear instructions and efficient service at all our locations.

Safety is important in everything we do. All our vehicles come with comprehensive insurance coverage, and we provide emergency contact numbers for roadside assistance. We want you to drive with confidence during your rental period.

Our booking platform works on desktop and mobile devices, making it easy to reserve a car whenever you need one. You can view available vehicles, compare features, and complete your reservation in just a few minutes. We send confirmation details immediately after booking.