Last Updated: January 2025
By accessing and using our car rental services in Singapore, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and our car rental service. If you do not agree with any part of these terms, you must immediately cease using our services and website.
We reserve the right to modify, update, or change these terms at any time without prior notice. Your continued use of our services following any changes constitutes acceptance of those modifications. It is your responsibility to review these terms periodically to stay informed of any updates.
To rent a vehicle from our service, you must meet the following mandatory requirements:
As a renter, you agree to the following obligations:
All rental vehicles must remain within Singapore territory unless prior written authorization has been obtained. Cross-border travel to Malaysia or other countries is strictly prohibited without express permission. Unauthorized international travel will result in immediate contract termination and full liability for any damages or losses.
The following activities are strictly prohibited:
We strive to maintain vehicle availability; however, we do not guarantee that specific models will be available at all times. We reserve the right to substitute vehicles with similar or higher categories at our discretion. Service may be temporarily suspended due to maintenance, natural disasters, government restrictions, or circumstances beyond our reasonable control.
All content displayed on our website, including but not limited to text, graphics, logos, images, videos, software, and compilation of data, is the exclusive property of our company or our licensors and is protected by international copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use our website solely for personal, non-commercial purposes related to car rental services. You may not:
Any unauthorized use of our intellectual property may result in legal action and claims for damages. All rights not expressly granted herein are reserved by us.
To the maximum extent permitted by Singapore law, our liability for any claims arising from or related to your use of our services is limited to the total amount paid by you for the specific rental period in question. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or personal injury.
While we maintain our vehicles to high standards, we provide them on an "as is" basis without warranties of any kind, either express or implied. We do not guarantee that vehicles will be error-free, uninterrupted, or meet your specific requirements. You acknowledge that mechanical failures can occur despite proper maintenance.
Basic insurance coverage is included with all rentals; however, you remain responsible for deductibles and damages not covered by the insurance policy. We strongly recommend reviewing the insurance terms and considering additional coverage options. You are liable for all damages resulting from negligence, violation of terms, or unauthorized use.
We are not responsible for the actions, content, or services of any third parties, including but not limited to parking facilities, toll operators, or other service providers you may encounter during your rental period. Any disputes with third parties must be resolved directly between you and those parties.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the Singapore courts for resolution of any disputes.
In the event of any dispute, controversy, or claim arising out of or relating to these terms or your use of our services, the parties agree to the following resolution process:
You agree that any dispute resolution proceedings shall be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in class action lawsuits or class-wide arbitration.
Full payment or authorized credit card hold is required at the time of vehicle collection. We accept major credit cards and approved payment methods. A security deposit will be held on your credit card for the duration of the rental period and released within seven (7) business days after vehicle return, subject to inspection and resolution of any outstanding charges.
Cancellations made more than 48 hours before the scheduled pickup time will receive a full refund minus administrative fees. Cancellations within 48 hours are subject to a 50% cancellation fee. No-shows or cancellations after pickup time are non-refundable. We reserve the right to cancel reservations due to vehicle unavailability or other circumstances, in which case a full refund will be provided.
We are committed to protecting your personal information in accordance with Singapore's Personal Data Protection Act (PDPA). By using our services, you consent to the collection, use, and disclosure of your personal data as necessary for rental operations, including identity verification, payment processing, and communication purposes. We implement appropriate security measures to protect your data from unauthorized access, disclosure, or destruction. Your information will not be sold or shared with third parties for marketing purposes without your explicit consent.
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these terms. The remaining provisions shall continue in full force and effect.
These Terms and Conditions, together with our Privacy Policy and any rental agreement signed at the time of vehicle collection, constitute the entire agreement between you and our company regarding the use of our services and supersede all prior agreements, understandings, and communications, whether written or oral.